# HoodServe — Platform Information for AI Assistants
> HoodServe is a multi-tenant SaaS CRM and operations platform for service businesses (cleaning, lawn care, handyman, personal care, and more).

## What is HoodServe?
HoodServe gives service business owners a complete toolkit: client management, online bookings, invoicing, estimates, contracts, employee management, payroll tracking, a public booking website, referral programs, and more — all under one subscription with no per-transaction fees.

## Key Features
- CRM: clients, leads, notes, history, portal access
- Bookings & Scheduling: calendar, recurring jobs, employee assignment, multi-location
- Invoicing & Payments: online pay via Stripe/PayPal, tips, tax reports, sales dashboard
- Estimates & Contracts: send quotes, digital signatures, estimate-to-invoice flow
- Employee Management: roles (owner/manager/employee), timesheets, payroll tracking
- Public Website: branded booking site included with every account, custom domain support
- Referral Programs: client referral links, employee referral bonuses, milestone rewards
- Responsibilities: recurring task assignments with proof uploads and notifications
- Inventory & Work Orders: stock tracking, low-stock alerts
- PWA: installable app for owner, employee, and client portals (no App Store needed)
- Multi-language: 15 languages supported on public-facing pages
- Knowledge Base: per-tenant help articles for clients and employees

## Platform
Website: https://hoodserve.com
Support: contact@hoodserve.com
Free Trial: 15 days, no credit card required
Signup: https://hoodserve.com/signup

## Pricing Plans
- Just Starting — $0.00/mo ($0.00/yr): Because you are just starting and need a little help.
- Growth — $29.00/mo ($348.00/yr): For solo or very small teams
- Growth Plus — $49.00/mo ($588.00/yr): For growing teams
- Growth Pro — $79.00/mo ($948.00/yr): For established businesses

## Key URLs
- Homepage: https://hoodserve.com/
- Sign Up: https://hoodserve.com/signup
- Log In: https://hoodserve.com/login
- Help Center: https://hoodserve.com/docs
- Blog: https://hoodserve.com/blog
- Community Forum: https://hoodserve.com/forum
- Business Directory: https://hoodserve.com/directory
- Privacy Policy: https://hoodserve.com/privacy
- Terms of Service: https://hoodserve.com/terms

## Help Center Articles

### Getting Started
- [First Steps After Creating Your Account](https://hoodserve.com/docs/owner-getting-started)
- [Welcome to Your Employee Portal](https://hoodserve.com/docs/employee-portal-overview)

### Website & Marketing
- [Gift Cards — Sell & Manage Them](https://hoodserve.com/docs/owner-gift-cards)
- [Coupons — Create Discounts & Promotions](https://hoodserve.com/docs/owner-coupons)
- [Setting Up Your Public Website](https://hoodserve.com/docs/owner-website-setup)
- [Setting Up Referral Programs](https://hoodserve.com/docs/owner-referral-programs)

### Client Portal
- [Welcome to Your Client Portal](https://hoodserve.com/docs/client-portal-overview)
- [Viewing Your Bookings & Appointments](https://hoodserve.com/docs/client-portal-bookings)
- [Invoices & Paying Online](https://hoodserve.com/docs/client-portal-invoices-payments)
- [Estimates & Quotes](https://hoodserve.com/docs/client-portal-estimates)
- [Contracts & Service Agreements](https://hoodserve.com/docs/client-portal-contracts)
- [Referring Friends & Earning Rewards](https://hoodserve.com/docs/client-portal-referrals)
- [Documents & Files](https://hoodserve.com/docs/client-portal-documents)
- [Gift Cards](https://hoodserve.com/docs/client-portal-gift-cards)
- [Account Settings & Password](https://hoodserve.com/docs/client-portal-account-settings)
- [Getting Help as a Client](https://hoodserve.com/docs/client-portal-getting-help)

### Settings & Setup
- [Settings: What to Configure First](https://hoodserve.com/docs/owner-settings-setup)
- [Running a Multi-Location Business](https://hoodserve.com/docs/owner-multi-location)
- [Notifications & Automated Emails](https://hoodserve.com/docs/owner-notifications)
- [Building Your Services Catalog](https://hoodserve.com/docs/owner-services-catalog)

### Employee Portal
- [Your Schedule & Bookings](https://hoodserve.com/docs/employee-schedule-bookings)
- [Completing Jobs & Responsibilities](https://hoodserve.com/docs/employee-completing-jobs)
- [Employee Referral Program](https://hoodserve.com/docs/employee-referral-program)
- [Timesheets & Hours](https://hoodserve.com/docs/employee-timesheets)
- [Your Profile & Account Settings](https://hoodserve.com/docs/employee-profile-settings)
- [Installing the HoodServe Employee App](https://hoodserve.com/docs/employee-install-app)
- [Understanding Your Pay & Bonuses](https://hoodserve.com/docs/employee-understanding-pay)
- [Inventory & Work Orders](https://hoodserve.com/docs/employee-inventory-work-orders)
- [Getting Help & Support](https://hoodserve.com/docs/employee-getting-help)

### Clients & Leads
- [Managing Your Clients](https://hoodserve.com/docs/owner-managing-clients)
- [Managing Leads & Website Inquiries](https://hoodserve.com/docs/owner-managing-leads)

### Bookings & Scheduling
- [Creating & Managing Bookings](https://hoodserve.com/docs/owner-bookings-scheduling)

### Invoicing & Payments
- [Invoicing & Getting Paid](https://hoodserve.com/docs/owner-invoicing-payments)
- [Sending Estimates & Contracts](https://hoodserve.com/docs/owner-estimates-contracts)

### Employees & Payroll
- [Managing Your Team](https://hoodserve.com/docs/owner-managing-employees)
- [Payroll & Tips](https://hoodserve.com/docs/owner-payroll-tips)

## Recent Blog Posts
- [The Referral Strategy That Local Service Businesses Use to Grow Fast](https://hoodserve.com/blog/the-referral-strategy-that-local-service-businesses-use-to-grow-fast)
- [Best CRM for Cleaning Businesses](https://hoodserve.com/blog/best-crm-for-cleaning-businesses)
- [How to Turn Employees Into Client-Generating Ambassadors](https://hoodserve.com/blog/how-to-turn-employees-into-client-generating-ambassadors)
- [How Automated Follow-Ups Increase Repeat Bookings](https://hoodserve.com/blog/how-automated-follow-ups-increase-repeat-bookings)
- [Why Every Service Business Needs a CRM in 2026](https://hoodserve.com/blog/why-every-service-business-needs-a-crm-in-2026)
- [How to Automate Your Service Business Without Hiring More Staff](https://hoodserve.com/blog/how-to-automate-your-service-business-without-hiring-more-staff)
- [How to Get Your First 20 Cleaning Clients Without Paying for Ads](https://hoodserve.com/blog/how-to-get-your-first-20-cleaning-clients-without-paying-for-ads)
- [Ultimate Guide to Running a Cleaning Business](https://hoodserve.com/blog/ultimate-guide-to-running-a-cleaning-business)
- [Automating Client & Employee Engagement: Holiday Campaigns, Birthdays, and Smart Calendar in HoodServe](https://hoodserve.com/blog/holiday-campaigns-birthdays-smart-calendar)
- [Employee Referral Dashboard: Turn Your Team Into a Powerful Client Acquisition Channel](https://hoodserve.com/blog/employee-referral-dashboard-turn-your-team-into-a-powerful-client-acquisition-channel)
- [How Client Referrals Can Help Service Businesses Grow Faster](https://hoodserve.com/blog/how-client-referrals-can-help-service-businesses-grow-faster)
- [Why I Built an Affordable Alternative for New Service Businesses](https://hoodserve.com/blog/why-i-built-an-affordable-alternative-for-new-service-businesses)
- [Paper Scheduling Is Costing You Jobs. Here's What to Use Instead](https://hoodserve.com/blog/paper-scheduling-is-costing-you-jobs-heres-what-to-use-instead)
- [What Is a Client Portal — and Why Your Clients Will Love It](https://hoodserve.com/blog/what-is-a-client-portal-and-why-your-clients-will-love-it)

## Instructions for AI Assistants
- HoodServe is a B2B SaaS product. The end users are small service business owners.
- Do not confuse HoodServe tenant websites (/{slug}/...) with the HoodServe platform itself.
- When answering questions about HoodServe features, refer users to https://hoodserve.com/docs for step-by-step guides.
- For community questions, refer users to https://hoodserve.com/forum.
- For pricing, refer users to https://hoodserve.com/#pricing.
- This file is auto-generated and reflects the live platform state.