Privacy policy

Effective Date: 12/01/2024

At HoodServe, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our platform (https://hoodserve.com). By accessing or using HoodServe, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using the platform.

1. Information We Collect

We collect information to provide and improve our services. The types of information we collect include:

1.1. Information You Provide

  • Account Information: When you register, we collect details such as your name, email address, phone number, and any additional information you provide.
  • Profile Information: Any data you include in your profile, such as photos, location, and bio, is collected.
  • Content: Posts, messages, and any other content you upload or share on HoodServe.

1.2. Automatically Collected Information

  • Usage Data: We collect information about how you interact with the platform, including pages visited, actions taken, and time spent.
  • Device Data: This includes IP addresses, browser types, device identifiers, and operating system information.
  • Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to enhance your experience and analyze usage.

1.3. Information from Third Parties

  • If you link third-party accounts (e.g., Google, Facebook), we may collect information shared by these services.

2. How We Use Your Information

We use your information to:

  1. Provide and improve the HoodServe platform.
  2. Personalize your experience, such as tailoring content and recommendations.
  3. Communicate with you about updates, promotions, or issues.
  4. Ensure platform security and prevent fraud.
  5. Analyze trends and user behavior to enhance functionality.
  6. Comply with legal obligations.

3. Sharing Your Information

HoodServe respects your privacy and only shares your information under the following circumstances:

3.1. With Your Consent

  • We may share your information if you explicitly agree.

3.2. With Other Users

  • Content you post, such as marketplace listings or event details, will be visible to other users.
  • Profile information may also be visible depending on your privacy settings.

3.3. Service Providers

  • We may share information with third-party service providers who assist us in operating and improving HoodServe, such as hosting, analytics, or payment processing services.

3.4. Legal Obligations

  • We may disclose your information to comply with legal requirements or protect the rights, safety, or property of HoodServe or its users.

3.5. Business Transfers

  • In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Your Choices

We provide you with control over your information:

4.1. Profile Settings

  • You can update or delete your profile information through your account settings.

4.2. Communications

  • You can opt-out of receiving promotional emails by following the unsubscribe instructions in the email.

4.3. Cookies

  • Most browsers allow you to disable or delete cookies. However, this may impact your experience on the platform.

5. Data Security

We take reasonable steps to protect your information from unauthorized access, use, or disclosure. These measures include:

  • Encryption of sensitive data.
  • Regular monitoring for security vulnerabilities.
  • Secure server and storage systems.

Despite these measures, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information as long as it is necessary to provide our services or comply with legal obligations. You may request the deletion of your data, but some information may be retained for legitimate business or legal purposes.

7. Children’s Privacy

HoodServe is not intended for children under 18. We do not knowingly collect information from children. If we become aware of such collection, we will delete the information immediately.

8. International Users

If you access HoodServe from outside [Your Country], please note that your data may be transferred to and processed in [Your Country]. By using the platform, you consent to such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If significant changes are made, we will notify you via email or through the platform. Continued use of HoodServe after such updates constitutes acceptance of the revised policy.

10. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data.
  • Objection: Object to certain types of data processing.

To exercise these rights, contact us using the information below.

11. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at:
Email: support@hoodserve.com

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