Privacy Rights Request
Last Updated: January 1, 2024
Our business model is simple: service businesses pay us a subscription to run their operations. We have no reason to sell your data, and we don't. This is one of our core promises.
HoodServe is a CRM platform that helps independent service businesses (cleaning, lawn care, handyman, personal care, and more) manage bookings, teams, invoices, and their own branded websites. We collect only what we need to operate the platform — and we do not share, sell, or trade it for profit.
That said, U.S. privacy laws (including California's CCPA/CPRA and similar laws in Virginia, Colorado, Texas, Florida, and other states) give you meaningful rights over your personal information regardless of whether it is sold. Use the form below to exercise any of those rights.
What Data We Actually Have
Depending on how you interact with HoodServe, we may hold:
- Account data — name, email, phone, business name (if you're a subscriber)
- Booking / lead data — name, contact info, service requests submitted through a HoodServe-powered business website
- Usage data — pages visited, features used, device and browser info
- Analytics data — aggregated, anonymized traffic data via Google Analytics
We do not build advertising profiles, sell leads, or share your data with data brokers.
Submit a Privacy Rights Request
Access, correct, or delete your data — or opt out of analytics and advertising cookies.
Other Ways to Reach Us
- Email: privacy@hoodserve.com — subject: "Privacy Rights Request"
- Authorized Agent: An authorized agent may submit on your behalf with written authorization.
What Happens After You Submit
- We will acknowledge your request within 10 business days.
- We will complete it within 45 days (extendable by 45 more days if necessary, with notice).
- You will receive email confirmation once fulfilled.
- We will never discriminate against you for exercising your privacy rights.
Cookie Preferences
To opt out of analytics or advertising cookies specifically, you can update your preferences at any time using the 🍪 cookie icon at the bottom-left of any page. HoodServe also honors the Global Privacy Control (GPC) browser signal — if enabled, analytics and marketing cookies are automatically disabled for your session.