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What do you say when a client asks for free extras?

Started in Customer Service | March 9, 2026 9:08 AM | 0 replies | 8 views
Super Admin
VER HoodServe Verified
Mar 9, 2026 9:08 AM
Many service owners struggle with clients who slowly ask for more than the quoted scope. Handling that professionally matters because you want to protect your margins without sounding harsh. Share the wording you use when clients ask for extras that were not included.
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