What Can You Update?
Your client portal account is managed by your service provider. If you need to update your contact details (address, phone, email), contact them directly — they can update your account from their admin panel.
Changing Your Password
Password changes are handled by your provider. Contact them and ask for a password reset. They'll generate a new temporary password and send it to your email. You can use it to log in and the system will work normally.
🔒 For security: never share your portal login credentials with anyone. Your portal contains your personal invoices, contracts, and payment history.
Updating Your Address
If you move or have a service at a different location, contact your provider so they can update your address on file. The correct address is important so the team shows up at the right place.
Email Notifications
Your provider controls what notifications get sent to you. Common ones include:
- New invoice ready for payment
- Booking confirmation and reminders
- Estimate sent for your review
- Contract ready to sign
- Referral reward applied to your account
If you're not receiving emails, check your spam/junk folder and add your provider's email address to your contacts.
Logging Out
Always log out when using a shared or public device. Click your name or profile icon in the top corner and select Logout. Your session will be ended securely.