What Are Work Orders?
A work order is a formal record of a job that requires specific materials or parts — common in handyman, HVAC, plumbing, or equipment repair businesses. Your manager creates work orders and assigns them to you.
Viewing Your Work Orders
- Go to Work Orders in the sidebar (if enabled by your employer).
- You'll see all work orders assigned to you with their status.
- Click any work order to see the full job description, materials needed, and client details.
Work Order Statuses
- Open — assigned and waiting to be started
- In Progress — you've begun the job
- Completed — job done, awaiting manager review
- Closed — fully resolved
Inventory Items
If your company tracks inventory (cleaning supplies, parts, equipment), your manager may log what materials are used during a job through the work order. You don't need to manage inventory directly — just complete the work order and note any materials used in the job notes.
Low Stock Alerts
Your manager receives automatic alerts when supplies are running low. If you notice a supply is running out, let your manager know so they can reorder before it affects your next jobs.