What is the Employee Portal?
The Employee Portal is your personal dashboard inside HoodServe. It gives you everything you need to do your job: your schedule, bookings, responsibilities, referral program, and payroll info — all in one place, from any device.
How to Log In
- Open your browser and go to your company's HoodServe login page (your manager will share the exact URL).
- Enter the email address your employer used to create your account.
- Enter your temporary password (sent to your email when your account was created). You can change it after your first login.
- Click Log In. You'll land on the Employee Dashboard.
💡 Tip: If you forgot your password, contact your manager — they can reset it from the admin panel.
What You'll See After Logging In
- Today's Schedule — upcoming bookings assigned to you
- Tip Summary — tips earned this month (if your company tracks tips)
- Responsibilities — recurring tasks due today or overdue
- Referral Banner — your personal referral link and bonus info
- Quick Links — shortcuts to the areas you use most
Installing the App on Your Phone
HoodServe works as a full mobile app — no App Store needed. When you visit the employee portal on your phone, you'll see a banner at the bottom saying "Add to Home Screen". Tap it, and HoodServe installs like a native app. It works offline for viewing your schedule too.
Navigation
Use the sidebar (desktop) or the hamburger menu (mobile) to navigate between sections:
- Dashboard — your home screen
- Schedule — full calendar view of your bookings
- Responsibilities — your recurring task list
- Referrals — your referral link, leaderboard, bonuses
- Timesheets — clock-in/out records